Learn how to handle data responsibly.
The General Data Protection Regulation (GDPR) is designed to balance the need for businesses’ and customers’ data information to flow freely, and the need to protect the rights of the individual.
As a professional you need to be aware of the legal requirements of the GDPR so you can ensure your organisation is compliant.
On this course you will get a thorough introduction to GDPR so you can grow your understanding of protecting personal data and be able to handle data in the digital economy appropriately.
Week 1 – Law and history
- The purpose and history of data regulation in relation to the new legislation
- The principles of General Data Protection Regulation (GDPR)
- Key concepts, including (but not limited to) the natural person, personal data, controllers and processors, and legitimate interests
Week 2 – The Natural Person
- Legal bases for processing, including consent, legitimate interests and contracts
- The rights of the individual, including (but not limited to) erasure, access and automated decision-making
- Identifying how the implementation of GDPR could help to prevent particular breaches of data
Week 3 – The organisation and the data life-cycle
- Implications of GDPR for workers, their places of work and their customers
- Mitigating risks associated with the handling and processing of data
- Third party contracts and transfers
- Roles and responsibilities regarding Data Protection in the workplace
This course is for anyone handling customer data, whether you work with customers in person, over the phone, or through digital or paper correspondence. You don’t need any previous experience.
By the end of the course, you‘ll be able to…
- Explain the history and principles of data regulation which resulted in the GDPR
- Identify the key concepts and purpose of the GDPR
- Explain legal bases for processing personal data, including performance of contracts and how consent is obtained
- Describe the rights of the individual under the regulations
- Identify the ways in which the GDPR can help to avoid confidentiality breaches
- Identify the implications of GDPR for you and your workplace
- Explain actions you and your workplace can take to mitigate risks
- Describe the role and responsibilities of Data Protection Officers
- Ozone certificate